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Id306
Ref TypeReport
Source Type Electronic(1)
Ref Id721
TitleAssessing quality in digital reference services: Overview of key literature on digital reference
AuthorsGross,Melissa; McClure,Charles R.; Lankes,R. David
Publication Full
Year2001
Volume
Issue7/9/2008
Start Page
Other Pages
Updated
Linkshttp://quartz.syr.edu/quality/VRDphaseIILitReviw.pdf
Extra Data
Url
Retrieved Date7/9/2008
Editors
Book Title
Series Title
PublisherInformation Use Management and Policy Institute
Place Of PublicationFlorida State University
Issn Isbn