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Id422
Ref TypeJournal Article
Source Type Print(0)
Ref Id266
TitleIdentity in customer service chat interaction: Implications for virtual reference
AuthorsKazmer,Michelle M.; Burnett,Gary; Dickey,Michael H.
Publication FullLibrary & Information Science Research
Year2007
Volume29
Issue1
Start Page5
Other Pages29
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Issn Isbn07408188