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Id429
Ref TypeJournal Article
Source Type Print(0)
Ref Id294
TitleLooking at the bigger picture: An integrated approach to evaluation of chat reference services
AuthorsKern,M. Kathleen
Publication FullThe Reference Librarian
Year2006
Volume46
Issue95
Start Page99
Other Pages112
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PublisherHaworth Press
Place Of Publication
Issn Isbn02763877