Full Record – Author

Ref Type: Journal Article

Authors: Bartolini,Laurie,

Title: The evolution of virtual reference in Illinois

Publication Full: Illinois Libraries

Year: 2005 Volume: 85 Issue: 4

Start Page: 56 Other Pages: 57

Descriptors: REFERENCE services (Libraries), LIBRARIES, INFORMATION services, ELECTRONIC mail systems, INFORMATION resources, ILLINOIS,


The article presents information on the emergence of the virtual reference services in the library services in Illinois over the past half decade. The term "virtual reference" generally refers to a number of services including remote access to electronic databases, e-mail reference, and chat communications in which the librarian can conduct a "live" interview with the user, escort them through various resources and provide summary transcripts with live links. The service is very useful for the user who do not always wish to come to the library.


M3: Article; Bartolini, Laurie 1; Affiliations: 1: OCLC Coordinator, Illinois State Library. Source Info: Fall2005, Vol. 85 Issue 4, p56; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: LIBRARIES; Thesaurus Term: INFORMATION services; Thesaurus Term: ELECTRONIC mail systems; Thesaurus Term: INFORMATION resources; Subject Term: ILLINOIS; Number of Pages: 2p. Document Type: Article

Links: NULL

Extra Data: NULL


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: Illinois State Library

Place Of Publication: NULL

Issn Isbn: 192104