Full Record – Author

Ref Type: Journal Article

Authors: Berube,Linda,

Title: Collaborative digital reference: An Ask a Librarian (UK) overview

Publication Full: Program: Electronic Library and Information Systems

Year: 2004 Volume: 38 Issue: 1

Start Page: 29 Other Pages: 41

Descriptors: PUBLIC libraries, REFERENCE sources, REFERENCE services (Libraries), LIBRARY science, GREAT Britain,


Since its inception in 1997, Ask a Librarian (UK) has been a model for best practice in collaborative digital reference in public libraries. Innovative development currently includes trialling the integration of virtual reference with the standard Web-form service. In addition to a description of the Ask a Librarian service, this paper provides an overview of digital reference practice, procedures, and issues, with particular emphasis on collaboration. [ABSTRACT FROM AUTHOR]; Copyright of Program: Electronic Library & Information Systems is the property of Emerald and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Linda Berube; Source Info: 2004, Vol. 38 Issue 1, p29; Thesaurus Term: PUBLIC libraries; Thesaurus Term: REFERENCE sources; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: LIBRARY science; Subject Term: GREAT Britain; Number of Pages: 13p. Document Type: Article

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Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

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Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 330337