Full Record – Author

Ref Type: Journal Article

Authors: Bowman,Vibiana,

Title: The virtual librarian and the electronic reference interview

Publication Full: Internet Reference Services Quarterly

Year: 2002 Volume: 7 Issue: 3

Start Page: 3 Other Pages: 14

Descriptors: REFERENCE interviews (Library science), ELECTRONIC reference services (Libraries), INTERNET in library reference services, INFORMATION professionals, WORLD Wide Web, USER interfaces (Computer systems), DIGITAL libraries, LIBRARIANS, LIBRARY science, online reference, Reference interviews, remote-access, virtual reference services, Web-based reference,


For many students, the World Wide Web is their main access point for library research and, therefore, libraries need to find a venue for the virtual reference interview. This paper discusses the use of the library home page as a reference tool and its importance in the online reference interview process. This article also discusses some of the research that went into the creation of a home page for a large, urban, academic institution, how this research was utilized, and how the resulting page serves as an online surrogate for the in-person reference interview. [ABSTRACT FROM PUBLISHER]; Copyright of Internet Reference Services Quarterly is the property of Haworth Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Bowman, Vibiana 1; Email Address: bowman@crab.rutgers.edu; Affiliations: 1: Reference Librarian/Web Administrator, Paul Robeson Library, Rutgers The State University, Camden Campus, 300 North Fourth Street, Camden, NJ 08102-1404. Source Info: 2002, Vol. 7 Issue 3, p3; Thesaurus Term: REFERENCE interviews (Library science); Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: INTERNET in library reference services; Thesaurus Term: INFORMATION professionals; Thesaurus Term: WORLD Wide Web; Thesaurus Term: USER interfaces (Computer systems); Thesaurus Term: DIGITAL libraries; Thesaurus Term: LIBRARIANS; Thesaurus Term: LIBRARY science; Author-Supplied Keyword: online reference; Author-Supplied Keyword: Reference interviews; Author-Supplied Keyword: remote-access; Author-Supplied Keyword: virtual reference services; Author-Supplied Keyword: Web-based reference; Number of Pages: 12p. Document Type: Article

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Retrieved Date:January 1, 1970

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Publisher: Haworth Press

Place Of Publication: NULL

Issn Isbn: 10875301