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Ref Type: Journal Article

Authors: Cardina,Christen, Wicks,Donald,

Title: The changing roles of academic reference librarians over a ten-year period

Publication Full: Reference & User Services Quarterly

Year: 2004 Volume: 44 Issue: 2

Start Page: 133 Other Pages: 142

Descriptors: REFERENCE librarians, ACADEMIC librarians, INFORMATION scientists, LIBRARY employees, ARCHIVISTS, INFORMATION professionals,


This study assessed the role changes that occurred for academic reference librarians from 1991 to 2001. It provides information related to the types of job activities performed and the relative amount of time spent on these activities by the librarians who took part in the study. A list of traditional as well as newly developed duties of reference librarians was developed. These duties were incorporated into a questionnaire that was distributed to reference librarians currently working in academic libraries. Subjects of the survey were randomly selected from six geographic regions of the United States. Eighty-two of the eighty-seven questionnaires that were sent out were returned; sixty-eight were usable. The data were then analyzed using the Statistical Program for the Social Sciences (SPSS). Results showed that changes occurred in the types of jobs most frequently performed, as well as in the amount of time spent on particular jobs. The number of reference tools used by librarians also increased over the ten-year period surveyed. More change was planned in the near future by most of those surveyed. Of the respondents, 46 percent said they were more satisfied in their jobs in 2001 than they were in 1991, 13 percent were less satisfied, and 37 percent had no change in their job. ABSTRACT FROM AUTHOR Copyright of Reference & User Services Quarterly is the property of American Library Association and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts)


M3: Article; Cardina, Christen 1 Wicks, Donald 2; Affiliations: 1: Assistant Professor of Bibliography, Science and Technology Library, University of Akron, Ohio 2: Associate Professor, Kent State University, School of Library and Information Science; Source Information: Winter2004, Vol. 44 Issue 2, p133; Subject Term: REFERENCE librarians; Subject Term: ACADEMIC librarians; Subject Term: INFORMATION scientists; Subject Term: LIBRARY employees; Subject Term: ARCHIVISTS; Subject Term: INFORMATION professionals; Number of Pages: 10p; Illustrations: 4 charts, 3 graphs; Document Type: Article

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Retrieved Date:January 1, 1970

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Publisher: American Library Association

Place Of Publication: NULL

Issn Isbn: 10949054