Full Record – Author

Ref Type: Journal Article

Authors: Connaway,Lynn Silipigni, Radford,Marie L., Dickey,Timothy J.,

Title: On the trail of the elusive non-user: what research in virtual reference environments reveals

Publication Full: Bulletin of the American Society for Information Science & Technology

Year: 2008 Volume: 34 Issue: 2

Start Page: 25 Other Pages: 28

Descriptors: LIBRARY research, INFORMATION retrieval, ELECTRONIC data processing, ONLINE information services, KNOWLEDGE management, ELECTRONIC information resources, RESEARCH libraries, LIBRARY science, UNITED States,


The article provides information regarding the research in virtual reference environments in the U.S. The author infers that an extraordinary interesting and somewhat paradoxical patter is revealed in comparing trends in use statistics in academic versus public libraries over several years. Maybe because of their elusive nature, the information-seeking behaviors of non-user of library systems and services are seldom addressed directly in the library and information science literature. According to the conclusion of most research, libraries are not usually the first choice of people looking for information.


M3: Article; Connaway, Lynn Silipigni; Radford, Marie L.; Dickey, Timothy J.; Source Info: Dec2007/Jan2008, Vol. 34 Issue 2, p25; Thesaurus Term: LIBRARY research; Thesaurus Term: INFORMATION retrieval; Thesaurus Term: ELECTRONIC data processing; Thesaurus Term: ONLINE information services; Thesaurus Term: KNOWLEDGE management; Thesaurus Term: ELECTRONIC information resources; Thesaurus Term: RESEARCH libraries; Thesaurus Term: LIBRARY science; Subject Term: UNITED States; Number of Pages: 4p. Document Type: Article

Links: NULL

Extra Data: NULL


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 19316550