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Ref Type: Journal Article

Authors: Dee,Cheryl R.,

Title: Chat reference service in medical libraries: Part 2- Trends in medical school libraries

Publication Full: Medical Reference Services Quarterly

Year: 2003 Volume: 22 Issue: 2

Start Page: 15 Other Pages: 28

Descriptors: REFERENCE services (Libraries), ONLINE chat groups, MEDICAL libraries, INFORMATION services, MEDICAL informatics, WEB sites, MEDICAL colleges, TRENDS, MEDICAL care, Chat reference, digital reference services, faculty, information needs, information-seeking behavior, medical school libraries, physicians, reference services, students, virtual reference,


An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service. [ABSTRACT FROM PUBLISHER]; Copyright of Medical Reference Services Quarterly is the property of Haworth Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Dee, Cheryl R. 1; Email Address: cdee@chuma1.cas.usf.edu; Affiliations: 1: Assistant Professor, University of South Florida School of Library and Information Science, 4202 East Fowler Avenue, CIS 1040, Tampa, FL 33620. Source Info: 2003, Vol. 22 Issue 2, p15; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: ONLINE chat groups; Thesaurus Term: MEDICAL libraries; Thesaurus Term: INFORMATION services; Thesaurus Term: MEDICAL informatics; Thesaurus Term: WEB sites; Subject Term: MEDICAL colleges; Subject Term: TRENDS; Subject Term: MEDICAL care; Author-Supplied Keyword: Chat reference; Author-Supplied Keyword: digital reference services; Author-Supplied Keyword: faculty; Author-Supplied Keyword: information needs; Author-Supplied Keyword: information-seeking behavior; Author-Supplied Keyword: medical school libraries; Author-Supplied Keyword: physicians; Author-Supplied Keyword: reference services; Author-Supplied Keyword: students; Author-Supplied Keyword: virtual reference; Number of Pages: 14p. Document Type: Article

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Retrieved Date:January 1, 1970

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Publisher: Haworth Press

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Issn Isbn: 2763869