Full Record – Author

Ref Type: Conference Proceedings

Authors: Ellis,Lisa, Francoeur,Stephen,

Title: Applying information competency to digital reference

Publication Full: NULL

Year: 2001 Volume: NULL Issue: NULL

Start Page: NULL Other Pages: NULL

Descriptors: NULL


This paper presents a case for applying information competency (IC) standards to digital reference services at academic libraries. Practical reasons for applying standards or guidelines to e-mail and online chat reference services are given with some insight to the nature of digital reference interactions. The standards that arose from the information competency movement in academic libraries are described and offered as a touchstone for planning and designing digital reference services. The paper concludes with preliminary ideas for how IC standards could be applied to the provision of digital reference.


id: 224

Links: http://www.ifla.org/IV/ifla67/papers/057-98e.pdf

Extra Data: Boston, Massachusetts


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: 67th IFLA Council and Genera Conference

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: NULL