Full Record – Author

Ref Type: Web Page

Authors: Philip,Brenda,

Title: Mayihelpyou@theelectronicreferencedesk?: An examination of the past, present and future of electronic mail reference service

Publication Full: NULL

Year: 1997 Volume: NULL Issue: NULL

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This paper will explore the various social and technological issues that a library which is contemplating the provision of an electronic mail reference service needs to consider. In addition to providing a brief history of the developments in the provision of electronic mail reference and the application of electronic reference in various types of libraries, this paper will examine the advantages and disadvantages, and how to increase the success of, electronic mail reference systems. The recently implemented electronic mail reference service of the University of Alberta Libraries will be examined.



Links: http://web.archive.org/web/*/http://hollyhock.slis.ualberta.ca/598/brenda/emailref.htm

Extra Data: http://web.archive.org/web/20020206225210/http://hollyhock.slis.ualberta.ca/598/brenda/emailref.htm


Retrieved Date:January 1, 1970

Editors: NULL

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