Full Record – Author

Ref Type: Journal Article

Authors: Profeta,Patricia C.,

Title: Effectiveness of asynchronous reference services for distance learning students within Florida's community college system

Publication Full: Community & Junior College Libraries

Year: 2007 Volume: 14 Issue: 1

Start Page: 35 Other Pages: 61

Descriptors: COMMUNITY college libraries, REFERENCE services (Libraries), DISTANCE education, VIRTUAL communities, COMMUNICATION, ELECTRONIC reference services (Libraries), INFORMATION services, DISTANCE education students, FLORIDA, asynchronous reference, digital reference, distance learning, e-mail reference, online communication, online community, reference service, two-year college libraries, unobtrusive study,


The provision of equitable library services to distance learning students emerged as a critical area during the 1990s. Library services available to distance learning students included digital reference and instructional services, remote access to online research tools, database and research tutorials, interlibrary loan, and document delivery. Digital reference services appeared to be one of the more significant services proffered by academic libraries although these services were developed often without forethought to goals and assessment. Previous studies evaluated traditional and telephone reference service; however, the literature lacked studies addressing asynchronous digital reference service. [ABSTRACT FROM AUTHOR]; Copyright of Community & Junior College Libraries is the property of Haworth Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Profeta, Patricia C. 1; Email Address: pprofeta@ircc.edu; Affiliations: 1: Associate Dean of Learning Resources, Indian River Community College, Fort Pierce, FL. Source Info: 2007, Vol. 14 Issue 1, p35; Thesaurus Term: COMMUNITY college libraries; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: DISTANCE education; Thesaurus Term: VIRTUAL communities; Thesaurus Term: COMMUNICATION; Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: INFORMATION services; Subject Term: DISTANCE education students; Subject Term: FLORIDA; Author-Supplied Keyword: asynchronous reference; Author-Supplied Keyword: Community college libraries; Author-Supplied Keyword: digital reference; Author-Supplied Keyword: distance learning; Author-Supplied Keyword: e-mail reference; Author-Supplied Keyword: online communication; Author-Supplied Keyword: online community; Author-Supplied Keyword: reference service; Author-Supplied Keyword: two-year college libraries; Author-Supplied Keyword: unobtrusive study; Number of Pages: 27p. Document Type: Article

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Retrieved Date:January 1, 1970

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Publisher: Haworth Press

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Issn Isbn: 2763915