Full Record – Author

Ref Type: Journal Article

Authors: Rigby,Alison, Zhang,Susan, Smithers,Amanda,

Title: Digital reference: Key performance indicators

Publication Full: inCite

Year: 2006 Volume: 27 Issue: 6

Start Page: 7 Other Pages: NULL

Descriptors: ELECTRONIC reference services (Libraries), REFERENCE services (Libraries), LIBRARIES, ACADEMIC libraries, AUSTRALIA,


Provides information on a survey aimed at assessing the performance of digital reference services of libraries conducted by the University Librarians in the State of New South Wales (UNISON) and the UNISON Reference & Information Services Interest Group. Types of digital reference services offered by each library; Digital reference environment in UNISON libraries.


M3: Article; Rigby, Alison 1; Email Address: alison.rigby@newcastle.edu.au; Zhang, Susan 1; Smithers, Amanda 2; Email Address: amandas@uow.edu.au; Affiliations: 1: University of Newcastle 2: University of Wollongong Source Info: Jun2006, Vol. 27 Issue 6, p7; Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: LIBRARIES; Thesaurus Term: ACADEMIC libraries; Subject Term: AUSTRALIA; Number of Pages: 0p. Document Type: Article

Links: NULL

Extra Data: NULL


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 1580876