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Ref Type: Journal Article

Authors: Rockliff,Sue, Peterson,Mary, Martin,Kath, Curtis,Dorothy,

Title: Chasing the sun: A virtual reference service between SAHSLC (SA) and SWICE (UK)

Publication Full: Health Information & Libraries Journal

Year: 2005 Volume: 22 Issue: 2

Start Page: 117 Other Pages: 123

Descriptors: ELECTRONIC reference services (Libraries), MEDICAL informatics, COMPUTER network resources, REFERENCE services (Libraries), MEDICAL records, GREAT Britain, AUSTRALIA,


In 2002, a discussion in the United Kingdom (UK) between South-west Information for Clinical Effectiveness (SWICE) librarians and a member of the South Australian Department of Human Services Libraries’ Consortium (SAHSLC) raised the possibility of developing an after-hours virtual reference service between the two consortium groups. The aim of the service is to put medical practitioners in contact with a librarian when urgent help is required in finding clinical medical information after hours.A trial project has begun and has been given the name‘Chasing the Sun’. The service will make use of time-zone differences between the UK and Australia, so that librarians at work in another country will be able to answer urgent patient-related queries that cannot wait until normal office hours.This paper looks at the development of‘Chasing the Sun’ from initial concept, funding proposal and trial project stage to implementation. It includes details of the groundwork, software evaluation, trials, outcomes, cost and benefits, future directions and potential problems yet to be experienced or overcome.This service is the first of its kind between health libraries in the world and offers potential for future worldwide expansion. [ABSTRACT FROM AUTHOR]; Copyright of Health Information & Libraries Journal is the property of Blackwell Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Rockliff, Sue 1; Peterson, Mary 2; Martin, Kath 3; Curtis, Dorothy 4; Affiliations: 1: Senior Librarian, The Queen Elizabeth Hospital Library, Woodville, SA 2: Deputy, Library and Educational Information Services, Royal Adelade Hospital/Institute of Medical and Veterinary Science, SA 3: Reader Services Librarian, ACT Health Library, Australia 4: Library Services Manager, Cheltenham General Hospital, UK Source Info: Jun2005, Vol. 22 Issue 2, p117; Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: MEDICAL informatics; Thesaurus Term: COMPUTER network resources; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: MEDICAL records; Subject Term: GREAT Britain; Subject Term: AUSTRALIA; Number of Pages: 7p. Document Type: Article

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Retrieved Date:January 1, 1970

Editors: NULL

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Publisher: Blackwell Publishing Limited

Place Of Publication: NULL

Issn Isbn: 14711834