Full Record – Author

Ref Type: Journal Article

Authors: Shachaf,Pnina,

Title: Implementation of professional and ethical standards

Publication Full: Bulletin of the American Society for Information Science & Technology

Year: 2008 Volume: 34 Issue: 2

Start Page: 20 Other Pages: 24

Descriptors: LIBRARY employees, ELECTRONIC reference services (Libraries), COMPUTER network resources, INTERNET in library reference services, PERFORMANCE standards, PROFESSIONAL ethics, STANDARDIZATION, PERFORMANCE evaluation, UNITED States,


The article provides information concerning the implementation of professional and ethical standards in virtual reference services, as well as the quality of its e-services in light of professional and ethical standards in the field, in the U.S. The author infers that as the service matures, professional associations publish standards that provide professional guidelines to improve the quality of the services. The examination of the extent to which librarians adhere to professional and ethical guidelines and the role that virtual reference plays in providing services to diverse user groups is also discussed.


M3: Article; Shachaf, Pnina; Source Info: Dec2007/Jan2008, Vol. 34 Issue 2, p20; Thesaurus Term: LIBRARY employees; Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: COMPUTER network resources; Thesaurus Term: INTERNET in library reference services; Subject Term: PERFORMANCE standards; Subject Term: PROFESSIONAL ethics; Subject Term: STANDARDIZATION; Subject Term: PERFORMANCE evaluation; Subject Term: UNITED States; Number of Pages: 5p. Document Type: Article

Links: NULL

Extra Data: NULL


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 19316550