Full Record – Author

Ref Type: Conference Proceedings

Authors: Whitridge,Kate, Jeske,Margo,

Title: PARLREF: Digitizing the reference request process.

Publication Full: NULL

Year: 2000 Volume: NULL Issue: NULL

Start Page: NULL Other Pages: NULL

Descriptors: NULL


This paper features PARLREF, the intranet-based automated inquiry management system used by the Library of Parliament. It outlines efforts to automate the library's workflow process and develop substantive question and answer repositories. The authors discuss how the library is moving towards a bilingual corporate knowledge management environment for research and reference professionals through PARLEF.



Links: http://web.archive.org/web/20061005080610/www.vrd.org/conferences/VRD2000/proceedings/whitridge-jeske.shtml

Extra Data: Seattle, Washington


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: Facets of Digital Reference Service: The Virtual Reference Desk Second Annual Digital Reference Conference

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: NULL