Ref Type: Journal Article
Authors: Novotny,Eric,
Title: Evaluating electronic reference services: Issues, approaches and criteria
Publication Full: The Reference Librarian
Year: 2001 Volume: 35 Issue: 74
Start Page: 103 Other Pages: 120
Descriptors: NULL
Abstract:
Focuses on the overview of chief methodologies available for conducting assessment of electronic services. Analysis of the ways electronic reference services being implemented and used; Criteria for evaluating reference services; Suggestion on the way reference services can be applied to online service environment.
Notes:
TY: GEN
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: NULL
Place Of Publication: NULL
Issn Isbn: 0276-3877