Ref Type: Journal Article
Authors: Theiss-White, Danielle, Dale, Jenny, Fritch, Melia Erin, Bonella, Laura, Coleman, Jason,
Title: IM’ing overload: Libraryh3lp to the rescue
Publication Full: Library Hi Tech News
Year: 2009 Volume: 26 Issue: 2-Jan
Start Page: 12 Other Pages: 17
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