Full Record – Author


Ref Type: Journal Article

Authors: Kinney, Bo

Title: Answering the right question: The virtual reference interview

Publication Full: Alki

Year: 2010 Volume: 26 Issue: 2

Start Page: 16 Other Pages: 17

Descriptors:

Abstract:

The article focuses on the implications of virtual references for reference interviewing. It says that various virtual reference services including text-based setting considers a good typist, chat reference turns longer interaction online between patrons and reference providers or librarians, and electronic-mail (e-mail) shortens reference interviews. It cites several tips to conduct smooth reference interviews online such as clear communication and careful reading on patron questions.

Notes:

NULL

Links:

Extra Data:

URL:

Retrieved Date:

Editors:

Book Title:

Series Title:

Publisher:

Place Of Publication:

Issn Isbn: