Ref Type: Journal Article
Authors: Hyde,Loree, Tucker-Raymond,Caleb,
Title: Benchmarking librarian performance in chat reference
Publication Full: The Reference Librarian
Year: 2006 Volume: 46 Issue: 95/96
Start Page: 5 Other Pages: 19
Descriptors: NULL
Abstract:
Librarians participating in Oregon’s collaborative statewide
virtual reference project used an analysis of chat reference transcripts to
evaluate librarian performance. doi:10.1300/J120v46n95_02[Articlecop-
ies available for afee fromThe HaworthDocument Delivery Service:
1-800-HAWORTH. E-mail address:<docdelivery@haworthpress.com>Web-
site:<http://www.haworthpress.com.proxy.libraries.rutgers.edu>©2006byTheHaworthPress,Inc.All
rights reserved.]
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Retrieved Date:January 1, 1970
Editors: NULL
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Publisher: NULL
Place Of Publication: NULL
Issn Isbn: NULL
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]