Ref Type: Journal Article
Authors: Shachaf,Pnina,
Title: Implementation of professional and ethical standards
Publication Full: Bulletin of the American Society for Information Science & Technology
Year: 2008 Volume: 34 Issue: 2
Start Page: 20 Other Pages: 24
Descriptors: LIBRARY employees, ELECTRONIC reference services (Libraries), COMPUTER network resources, INTERNET in library reference services, PERFORMANCE standards, PROFESSIONAL ethics, STANDARDIZATION, PERFORMANCE evaluation, UNITED States,
Abstract:
The article provides information concerning the implementation of professional and ethical standards in virtual reference services, as well as the quality of its e-services in light of professional and ethical standards in the field, in the U.S. The author infers that as the service matures, professional associations publish standards that provide professional guidelines to improve the quality of the services. The examination of the extent to which librarians adhere to professional and ethical guidelines and the role that virtual reference plays in providing services to diverse user groups is also discussed.
Notes:
M3: Article; Shachaf, Pnina; Source Info: Dec2007/Jan2008, Vol. 34 Issue 2, p20; Thesaurus Term: LIBRARY employees; Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: COMPUTER network resources; Thesaurus Term: INTERNET in library reference services; Subject Term: PERFORMANCE standards; Subject Term: PROFESSIONAL ethics; Subject Term: STANDARDIZATION; Subject Term: PERFORMANCE evaluation; Subject Term: UNITED States; Number of Pages: 5p. Document Type: Article
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Retrieved Date:January 1, 1970
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Publisher: NULL
Place Of Publication: NULL
Issn Isbn: 19316550
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]