Ref Type: Journal Article
Authors: Trump,Judith F., Tuttle,Ian P., Dugan,Robert E.,
Title: Here, there, and everywhere: Reference at the point-of-need
Publication Full: The Journal of Academic Librarianship
Year: 2001 Volume: 27 Issue: 6
Start Page: 464 Other Pages: 466
Descriptors: LIBRARIES, REFERENCE services (Libraries), COMPUTER software, ONLINE chat groups,
Abstract:
Stresses that libraries have used technology to meet their users' needs for personal service away from the traditional desk setting. Decline in the traditional reference statistics; Alternative approaches to expansion of services at the point-of-need; Information on the Human Click software used to investigate a project offering chat service; Parameters of chat services.; Stresses that libraries have used technology to meet their users' needs for personal service away from the traditional desk setting. Decline in the traditional reference statistics; Alternative approaches to expansion of services at the point-of-need; Information on the Human Click software used to investigate a project offering chat service; Parameters of chat services.
Notes:
id: 194; M3: Article; Trump, Judith F. Tuttle, Ian P. Dugan, Robert E.; Source Information: Nov2001, Vol. 27 Issue 6, p464; Subject Term: LIBRARIES; Subject Term: REFERENCE services (Libraries); Subject Term: COMPUTER software; Subject Term: ONLINE chat groups; NAICS/Industry Codes: 519120 Libraries and Archives; NAICS/Industry Codes: 443120 Computer and Software Stores; NAICS/Industry Codes: 516110 Internet Publishing and Broadcasting; Number of Pages: 3p; Document Type: Article; Full Text Word Count: 2245
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Elsevier Science Publishing Company, Inc
Place Of Publication: NULL
Issn Isbn: 991333
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]