Full Record – Year


Ref Type: Journal Article

Authors: Williamson,Janet,

Title: The reality of virtual reference: A view from the edge

Publication Full: Feliciter

Year: 2002 Volume: 48 Issue: 3

Start Page: 110 Other Pages: 111

Descriptors: REFERENCE services (Libraries), VIRTUAL reality,

Abstract:

Describes the process of virtual reference from the point of view of a library staff member, highlighting the skills that are found helpful and the professional benefits that can be gained from them. Scheduling; Coverage of the training; Software and other technology used during the training; Similarities between virtual reference and traditional reference; Multitasking abilities; Absence of social cues or facial expression; Protocols to be observed with the chat environment.; Describes the process of virtual reference from the point of view of a library staff member, highlighting the skills that are found helpful and the professional benefits that can be gained from them. Scheduling; Coverage of the training; Software and other technology used during the training; Similarities between virtual reference and traditional reference; Multitasking abilities; Absence of social cues or facial expression; Protocols to be observed with the chat environment.

Notes:

M3: Article; Williamson, Janet; Source Information: 2002, Vol. 48 Issue 3, p110; Subject Term: REFERENCE services (Libraries); Subject Term: VIRTUAL reality; NAICS/Industry Codes: 519120 Libraries and Archives; Number of Pages: 2p; Document Type: Article

Links: NULL

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: Canadian Library Association

Place Of Publication: NULL

Issn Isbn: 149802

URL: [20]

Retrieved Date:[35]

Editors: [36]

Book Title: [37]

Series Title: [38]

Publisher: [39]

Place Of Publication: [40]

Issn Isbn: [41]