Ref Type: Book, Section
Authors: Francouer,Stephen,
Title: The IM Cometh: The Future of Chat Reference
Publication Full:
Year: 2008 Volume: Issue:
Start Page: 65 Other Pages: 80
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Editors: Steiner,Sarah K., Madden,M. Leslie,
Book Title: The desk and beyond: next generation reference services
Series Title:
Publisher: Chicago : Association of College and Research Libraries, 2008.
Place Of Publication: Chicago
Issn Isbn: 9780838909645 0838909647
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]