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Ref Type: Book, Whole

Authors: Kern, M. Kathleen,

Title: Virtual Reference Best Pratices: Tailoring Services To Your Library

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Year: 2009 Volume: Issue:

Start Page: 1 Other Pages:

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Publisher: American Library Association

Place Of Publication: Chicago

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URL: [20]

Retrieved Date:[35]

Editors: [36]

Book Title: [37]

Series Title: [38]

Publisher: [39]

Place Of Publication: [40]

Issn Isbn: [41]