Ref Type: Book, Whole
Authors: Kern, M. Kathleen,
Title: Virtual Reference Best Pratices: Tailoring Services To Your Library
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Year: 2009 Volume: Issue:
Start Page: 1 Other Pages:
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Publisher: American Library Association
Place Of Publication: Chicago
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URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]