Ref Type: Journal Article
Authors: NULL
Title: Facets of quality for digital reference services. version 4.
Publication Full: The Virtual Reference Desk
Year: 2000 Volume: NULL Issue: NULL
Start Page: NULL Other Pages: NULL
Descriptors: NULL
Abstract:
This document outlines important characteristics and features (referred to as facets of quality) for building a digital reference service for all audiences, including the K-12 educational community. The facets are intended as a set of standards for organizations to achieve in creating and maintaining digital reference services participating in the Virtual Reference Desk (VRD) Network [a collaborative Internet-based question and answer service providing support to digital reference (or AskA) services by accepting out-of-scope and overflow questions], but can be applied to all digital reference services and consortia. (See Additional Resources for further discussion of the Facets of Quality.)
Notes:
NULL
Links: http://web.archive.org/web/20070321044040/www.vrd.org/facets-10-00.shtml
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: NULL
Place Of Publication: NULL
Issn Isbn: NULL
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]