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Ref Type: Journal Article

Authors: Pomerantz, Jeffrey,

Title: Collaboration as the norm in reference work

Publication Full: Reference & User Services Quarterly

Year: 2006 Volume: 46 Issue: 1

Start Page: 45 Other Pages: 55

Descriptors: REFERENCE services (Libraries), INFORMATION services, INTERNET in library reference services, REFERENCE sources, COMPUTER networks, REFERENCE librarians,

Abstract:

The stereotype of the reference transaction is more or less unchanged since Samuel Swett Green’s day, as involving precisely one librarian and one user. There are many common situations in which the reference transaction is not a one-to-one interaction, and this article will explore those situations. Additionally, this article argues that as network technology is increasingly utilized in reference work, situations in which the reference transaction is not a one-to-one interaction are becoming more common. Indeed, this article argues that as network technology is increasingly utilized in reference work, reference work will become fundamentally a collaborative effort, to the benefit of both individual reference services and reference work in general. ABSTRACT FROM AUTHOR Copyright of Reference & User Services Quarterly is the property of American Library Association and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder’s express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts); The stereotype of the reference transaction is more or less unchanged since Samuel Swett Green’s day, as involving precisely one librarian and one user. There are many common situations in which the reference transaction is not a one-to-one interaction, and this article will explore those situations. Additionally, this article argues that as network technology is increasingly utilized in reference work, situations in which the reference transaction is not a one-to-one interaction are becoming more common. Indeed, this article argues that as network technology is increasingly utilized in reference work, reference work will become fundamentally a collaborative effort, to the benefit of both individual reference services and reference work in general. ABSTRACT FROM AUTHOR Copyright of Reference & User Services Quarterly is the property of American Library Association and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder’s express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts)

Notes:

id: 180; M3: Article; Pomerantz, Jeffrey 1; Affiliations: 1: Associate Professor, School of Information and Library Science, University of North Carolina, Chapel Hill; Source Information: Fall2006, Vol. 46 Issue 1, p45; Subject Term: REFERENCE services (Libraries); Subject Term: INFORMATION services; Subject Term: INTERNET in library reference services; Subject Term: REFERENCE sources; Subject Term: COMPUTER networks; Subject Term: REFERENCE librarians; NAICS/Industry Codes: 519120 Libraries and Archives; NAICS/Industry Codes: 519190 All Other Information Services; Number of Pages: 11p; Document Type: Article

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Retrieved Date:January 1, 1970

Editors: NULL

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Publisher: American Library Association

Place Of Publication: NULL

Issn Isbn: 10949054

URL: [20]

Retrieved Date:[35]

Editors: [36]

Book Title: [37]

Series Title: [38]

Publisher: [39]

Place Of Publication: [40]

Issn Isbn: [41]