Ref Type: Journal Article
Authors: Tucker-Raymond,Caleb,
Title: The next wave for virtual reference
Publication Full: OLA Quarterly
Year: 2004 Volume: 10 Issue: 2
Start Page: 10 Other Pages: NULL
Descriptors: LIBRARY information networks, INFORMATION services, INTERNET, INTERNET searching, LIBRARIANS, INSTANT messaging, ONLINE chat groups,
Abstract:
This article focuses on the virtual reference services. The Internet has an advantage because it is knowable. Search engine Google presents search results in concise and compact sets of ten resources, each with a title and brief description, sorted by relevancy. With this frame, the Internet is easy to grasp and manipulate. For the purposes of day-to-day use and ready reference, most library patrons have mastered it. Internet searches are not as authoritative as a librarian. However, Internet searches are just as fast as librarians, and often faster, and have the added advantage of being available almost everywhere you go. One can't compete with instant gratification, but libraries are certainly knowable (given some time), and one can make himself available online through chat reference services such as L-net (www.oregonlibraries.net). As it turns out, instant messaging and chat software are also technologies that many patrons have mastered, and some may even know more about these than they do libraries.
Notes:
M3: Article; Tucker-Raymond, Caleb; Source Info: Fall2004, Vol. 10 Issue 2/3, p10; Thesaurus Term: LIBRARY information networks; Thesaurus Term: INFORMATION services; Thesaurus Term: INTERNET; Thesaurus Term: INTERNET searching; Thesaurus Term: LIBRARIANS; Thesaurus Term: INSTANT messaging; Thesaurus Term: ONLINE chat groups; Number of Pages: 1p. Document Type: Article
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Retrieved Date:January 1, 1970
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Place Of Publication: NULL
Issn Isbn: 10937374
URL: [20]
Retrieved Date:[35]
Editors: [36]
Book Title: [37]
Series Title: [38]
Publisher: [39]
Place Of Publication: [40]
Issn Isbn: [41]