Full Record

Ref Type: Journal Article

Authors: Hillyer,Nora, Parker,Linda L.,

Title: Video reference–it's not your typical virtual reference: Video reference services for South Campus at the University of Nebraska at Omaha

Publication Full: Internet Reference Services Quarterly

Year: 2006 Volume: 11 Issue: 4

Start Page: 41 Other Pages: 54

Descriptors: ACADEMIC libraries, REFERENCE services (Libraries), PUBLIC services (Libraries), ELECTRONIC reference services (Libraries), COMPUTER network resources, VIDEOCONFERENCING, COMPUTER conferencing, WEBCASTING, INTERNET videoconferencing, INTERNET videoconferencing in education, academic library, Reference services, university library video, video reference, Web camera,


The University of Nebraska at Omaha's Library expanded its reference services to an underserved area/curriculum at the Peter Kiewit Institute, a building on the University's South Campus. The Library chose videoconferencing to deliver library services to the Institute. This method included Web cameras, microphones, and Polycom software for a real-time interaction between the patron and librarian. The paper describes the planning process, hardware, software, problems, marketing, staff training, and ideas for future applications. [ABSTRACT FROM AUTHOR]; Copyright of Internet Reference Services Quarterly is the property of Haworth Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)


M3: Article; Hillyer, Nora 1; Email Address: nhillyer@mail.unomaha.edu; Parker, Linda L. 2; Email Address: lparker@mail.unomaha.edu; Affiliations: 1: Assistant Professor-Reference Librarian, University of Nebraska, Omaha 6001 Dodge Street, Omaha, NE 68182-0237 2: Associate Professor-Reference Librarian, University of Nebraska, Omaha 6001 Dodge Street, Omaha, NE 68182-0237 Source Info: 2006, Vol. 11 Issue 4, p41; Thesaurus Term: ACADEMIC libraries; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: PUBLIC services (Libraries); Thesaurus Term: ELECTRONIC reference services (Libraries); Thesaurus Term: COMPUTER network resources; Thesaurus Term: VIDEOCONFERENCING; Thesaurus Term: COMPUTER conferencing; Thesaurus Term: WEBCASTING; Subject Term: INTERNET videoconferencing; Subject Term: INTERNET videoconferencing in education; Author-Supplied Keyword: academic library; Author-Supplied Keyword: Reference services; Author-Supplied Keyword: university library video; Author-Supplied Keyword: video reference; Author-Supplied Keyword: videoconferencing; Author-Supplied Keyword: Web camera; Number of Pages: 14p. Document Type: Article

Links: NULL

Extra Data: NULL


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: Haworth Press

Place Of Publication: NULL

Issn Isbn: 10875301