Full Record

Ref Type: Journal Article

Authors: Janes,Joseph,

Title: An informal history (and possible future) of digital reference

Publication Full: Bulletin of the American Society for Information Science & Technology

Year: 2008 Volume: 34 Issue: 2

Start Page: 8 Other Pages: 10

Descriptors: ELECTRONIC reference services (Libraries), COMPUTER network resources, PUBLIC services (Libraries), LIBRARIES, ONLINE information services, LIBRARY users, LIBRARIANS, INTERNET, UNITED States,


The article provides information regarding the informal history of digital reference in the U.S. The author infers that the first digital reference transaction is sadly lost to the midst of digital time. Depending on one's definition, the author adds that it was more than likely a one-off message , sent to some library that had early email capability from a user who taught of firing off a question to a librarian on a whim. Several complicated and occasionally frustrating issues arose as services grew and developed and took form.


M3: Article; Janes, Joseph; Source Info: Dec2007/Jan2008, Vol. 34 Issue 2, p8; Subject Term: ELECTRONIC reference services (Libraries); Subject Term: COMPUTER network resources; Subject Term: PUBLIC services (Libraries); Subject Term: LIBRARIES; Subject Term: ONLINE information services; Subject Term: LIBRARY users; Subject Term: LIBRARIANS; Subject Term: INTERNET; Subject Term: UNITED States; NAICS/Industry Codes: 519120 Libraries and Archives; NAICS/Industry Codes: 518111 Internet Service Providers; Number of Pages: 3p; Document Type: Article

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Retrieved Date:January 1, 1970

Editors: NULL

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Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 19316550