Full Record

Ref Type: Conference Proceedings

Authors: McBain,Ian, Rowe,Tanya,

Title: Help for students and profile for the library: the webCT student helpdesk at Flinders University library

Publication Full: NULL

Year: 2001 Volume: NULL Issue: NULL

Start Page: NULL Other Pages: NULL

Descriptors: NULL


When Flinders University adopted the WebCT software as its standard platform for Flexible Delivery via the WWW in 1999 issues of student support and training came to the fore. The Library put a successful proposal to the University for funding to provide this support for students. Leveraging off its existing strengths the Library established a very cost-effective model of service provision that created a virtual service point from staff at different physical locations and also utilised information technology students. The result of this programme has been the provision of effective student support and training and a valuable position for the Library in this major University programme.



Links: http://web.archive.org/web/20010208062750/http://www.csu.edu.au/special/online2001/papers/working_online_IIIc.htm

Extra Data: Sydney


Retrieved Date:January 1, 1970

Editors: NULL

Book Title: Information Online 2001, Tenth exhibition and conference

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: NULL