Ref Type: Journal Article
Authors: Oder,Norman,
Title: Digital reference needs metrics
Publication Full: Library Journal
Year: 2001 Volume: 126 Issue: 20
Start Page: 16 Other Pages: 17
Descriptors: Reference services/Evaluation, Library & Information Science, Education,
Abstract:
A study of seven libraries that provide digital reference services has found a need for better ways to evaluate and assess such service need. Reported at the third annual Virtual Reference Desk Conference, the study's findings indicated that libraries under-report their electronic activity because they are unable to count effectively work done in the networked environment.
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Retrieved Date:January 1, 1970
Editors: NULL
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Publisher: NULL
Place Of Publication: NULL
Issn Isbn: 0363-0277