Ref Type: Journal Article
Authors: Oder,Norman,
Title: The shape of e-reference
Publication Full: Library Journal
Year: 2001 Volume: 126 Issue: 2
Start Page: 46 Other Pages: 50
Descriptors: Reference services/Automation, Library & Information Science, Education,
Abstract:
The Internet has changed the scale and the boundaries of library expansion beyond the limits of the building. Many libraries have started to offer e-mail reference that allows them to respond to patrons' questions within hours or days. Some libraries use or have adapted chat or commercial call center software to communicate with surfers in real time and to send Web resources to their browser. Furthermore, library advances in technology have been paralleled by advances in collaboration.
Notes:
PD: Illustration
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: NULL
Place Of Publication: NULL
Issn Isbn: 0363-0277