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Ref Type: Journal Article

Authors: Radford, Marie L., Connaway, Lynn Silipigni, Confer, Patrick A., Sabolcsi-Boros, Susanna, Kwon, Hannah,

Title: Are We Getting Warmer?” Query clarification in live chat virtual reference”””

Publication Full: Reference & User Services Quarterly

Year: 2011 Volume: 50 Issue: 3

Start Page: 259 Other Pages: 279

Descriptors: NULL

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Retrieved Date:January 1, 1970

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Issn Isbn: NULL