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Ref Type: Conference Proceedings

Authors: Radford, Marie L., Connaway, Lynn Silipigni,

Title: Cordial connections: Evaluating virtual reference from user, non-user, and librarian perspectives using the Critical Incident Technique

Publication Full: NULL

Year: 2008 Volume: NULL Issue: NULL

Start Page: NULL Other Pages: NULL

Descriptors: NULL

Abstract:

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Notes:

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Links: www.oclc.org/research/activities/synchronicity/resources/lida2008-radfordconnaway.pdf

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: Libraries in the Digital Age (LIDA) Conference

Series Title: NULL

Publisher: NULL

Place Of Publication: Dudbrovnik and Mljet, Croatia

Issn Isbn: NULL