Ref Type: Journal Article
Authors: Ceterski,Joe,
Title: Ask an academic librarian: the do's, don't's and doh's of Virtual Reference
Publication Full: Alabama Librarian
Year: 2007 Volume: 57 Issue: 2
Start Page: 13 Other Pages: 13
Descriptors: REFERENCE services (Libraries), ELECTRONIC information resource searching, LIBRARY science — Societies, etc, LIBRARY science — Congresses, ALABAMA, MCCLURE, Jennifer, NORTHRUP, Lori, VARDAMAN, Lisa,
Abstract:
The article reports on chat-based virtual reference services during the 2007 Annual Convention of the Alabama Library Association (ALLA). Librarians from three institutions cite three different implementations. Jennifer McClure explained the difficulties in providing adequate coverage with a stand-alone service. Lori Northrup of Samford University discusses various instant messaging services. Lisa Vardaman described how Troy University uses Live Assistance to provide chat reference at all times.
Notes:
M3: Article; Ceterski, Joe; Email Address: jceterski@ebsco.com; Source Info: 2007, Vol. 57 Issue 2, p13; Thesaurus Term: REFERENCE services (Libraries); Thesaurus Term: ELECTRONIC information resource searching; Thesaurus Term: LIBRARY science — Societies, etc.; Thesaurus Term: LIBRARY science — Congresses; Subject Term: ALABAMA; Number of Pages: 1/3p; Illustrations: 1bw. Document Type: Article
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Alabama Library Association
Place Of Publication: NULL
Issn Isbn: 24295