Ref Type: Journal Article
Authors: Dee,Cheryl, Allen,Maryellen,
Title: A survey of the usability of digital reference services on academic health science library web sites
Publication Full: The Journal of Academic Librarianship
Year: 2006 Volume: 32 Issue: 1
Start Page: 69 Other Pages: 78
Descriptors: NULL
Abstract:
Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that cumbersome access and difficulty of use may be a key restraining force.
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Retrieved Date:January 1, 1970
Editors: NULL
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Place Of Publication: NULL
Issn Isbn: NULL