Ref Type: Report
Authors: Gross,Melissa, McClure,Charles R., Lankes,R. David,
Title: Assessing quality in digital reference services: Overview of key literature on digital reference
Publication Full: NULL
Year: 2001 Volume: NULL Issue: 7/9/08
Start Page: NULL Other Pages: NULL
Descriptors: NULL
Abstract:
NULL
Notes:
NULL
Links: http://quartz.syr.edu/quality/VRDphaseIILitReviw.pdf
Extra Data: NULL
URL: NULL
Retrieved Date:July 9, 2008
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Information Use Management and Policy Institute
Place Of Publication: Florida State University
Issn Isbn: NULL