Full Record


Ref Type: Journal Article

Authors: McGlamery,Susan, Coffman,Steve,

Title: Moving reference to the web

Publication Full: Reference & User Services Quarterly

Year: 2000 Volume: 39 Issue: 4

Start Page: 380 Other Pages: 387

Descriptors: ELECTRONIC reference sources, REFERENCE sources, REFERENCE services (Libraries), SOFTWARE,

Abstract:

Explores the possibility of using Web contact center software to offer reference assistance to remote users. Experiments with reference on the Web; Functionality of the Web contact center software; Information on how libraries might use the software; Concept of virtual reference network.

Notes:

M3: Article; McGlamery, Susan Coffman, Steve; Source Info: Summer2000, Vol. 39 Issue 4, p380; Subject Term: ELECTRONIC reference sources; Subject Term: REFERENCE sources; Subject Term: REFERENCE services (Libraries); Subject Term: SOFTWARE; NAICS/Industry Codes: 519120 Libraries and Archives; Number of Pages: 7p; Document Type: Article

Links: NULL

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 10949054