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Ref Type: Journal Article

Authors: McInerney,Claire R.,

Title: Working in the virtual office: Providing information and knowledge to remote workers

Publication Full: Library & Information Science Research

Year: 1999 Volume: 21 Issue: 1

Start Page: 69 Other Pages: 89

Descriptors: NULL

Abstract:

Telecommuting is becoming a common work option for knowledge workers with benefits for both employers and employees. In an information age, where information itself is key to performing work tasks, understanding how telecommuting knowledge workers find, use, and depend on information is key to good management. This article reports on four case studies of companies where special librarians and corporate information managers support their remote professional clients through research services as well as offering information products and services. Through interviews and a survey the study examined alignment between managers' perceptions of the information needs of telecommuters and information needs and services as seen by the telecommuters themselves.

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Retrieved Date:January 1, 1970

Editors: NULL

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