Full Record


Ref Type: Journal Article

Authors: Novotny,Eric,

Title: Evaluating electronic reference services: Issues, approaches and criteria

Publication Full: The Reference Librarian

Year: 2001 Volume: 35 Issue: 74

Start Page: 103 Other Pages: 120

Descriptors: NULL

Abstract:

Focuses on the overview of chief methodologies available for conducting assessment of electronic services. Analysis of the ways electronic reference services being implemented and used; Criteria for evaluating reference services; Suggestion on the way reference services can be applied to online service environment.

Notes:

TY: GEN

Links: NULL

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: NULL

Place Of Publication: NULL

Issn Isbn: 0276-3877