Ref Type: Book, Whole
Authors: Ronan,Jana(ed),
Title: Chat Reference : A Guide to Llive Virtual Reference Services
Publication Full: NULL
Year: 2003 Volume: NULL Issue: NULL
Start Page: 225 Other Pages: NULL
Descriptors: NULL
Abstract:
Contents: 1. Introduction to Chat and Basic Real-Time Software — 2. Advanced Real-Time Software — 3. The Audience for Online Library Assistance in Real Time — 4. Selecting Real-Time Software for Your Users and Library — 5. The Human Element — 6. Training — 7. Everyday Administration of a Real-Time Reference Service — 8. Guidelines and Policies for Reference in Real Time — 9. The Reference Interview Online — 10. Promoting Online Real-Time Reference Services — 11. Give Them What They Already Use – AOL Instant Messenger: A Case Study / Wilfred (Bill) Drew — 12. Austin Peay State University – Ask A Librarian: A Case Study / DeAnne Luck — 13. Librarians Online – Virtual Reference at a Multi-Campus Institution: A Case Study / Shelle Witten — 14. Virtual Reference Service at the University of South Florida: A Case Study / Carol Ann Borchert — 15. RefeXpress at the University of Florida: A Case Study / Mimi Pappas and Colleen Seale.
Notes:
ID: 271
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Libraries Unlimited
Place Of Publication: Westport, CT
Issn Isbn: NULL