Full Record


Ref Type: Journal Article

Authors: Trump,Judith F., Tuttle,Ian P., Dugan,Robert E.,

Title: Here, there, and everywhere: Reference at the point-of-need

Publication Full: The Journal of Academic Librarianship

Year: 2001 Volume: 27 Issue: 6

Start Page: 464 Other Pages: 466

Descriptors: LIBRARIES, REFERENCE services (Libraries), COMPUTER software, ONLINE chat groups,

Abstract:

Stresses that libraries have used technology to meet their users' needs for personal service away from the traditional desk setting. Decline in the traditional reference statistics; Alternative approaches to expansion of services at the point-of-need; Information on the Human Click software used to investigate a project offering chat service; Parameters of chat services.; Stresses that libraries have used technology to meet their users' needs for personal service away from the traditional desk setting. Decline in the traditional reference statistics; Alternative approaches to expansion of services at the point-of-need; Information on the Human Click software used to investigate a project offering chat service; Parameters of chat services.

Notes:

id: 194; M3: Article; Trump, Judith F. Tuttle, Ian P. Dugan, Robert E.; Source Information: Nov2001, Vol. 27 Issue 6, p464; Subject Term: LIBRARIES; Subject Term: REFERENCE services (Libraries); Subject Term: COMPUTER software; Subject Term: ONLINE chat groups; NAICS/Industry Codes: 519120 Libraries and Archives; NAICS/Industry Codes: 443120 Computer and Software Stores; NAICS/Industry Codes: 516110 Internet Publishing and Broadcasting; Number of Pages: 3p; Document Type: Article; Full Text Word Count: 2245

Links: NULL

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: Elsevier Science Publishing Company, Inc

Place Of Publication: NULL

Issn Isbn: 991333