Full Record


Ref Type: Journal Article

Authors: Whitlatch,Jo Bell,

Title: Evaluating reference services in the electronic age

Publication Full: Library Trends

Year: 2001 Volume: 50 Issue: 2

Start Page: 207 Other Pages: 217

Descriptors: METHODOLOGY, ELECTRONIC reference services (Libraries), SURVEYS, QUESTIONNAIRES, INTERVIEWS,

Abstract:

Discusses various research methods for evaluating electronic reference services. Surveys and questionnaires; Information on observational methods; Individual and focus group interviews; Use of case studies.; Discusses various research methods for evaluating electronic reference services. Surveys and questionnaires; Information on observational methods; Individual and focus group interviews; Use of case studies.

Notes:

M3: Article; Whitlatch, Jo Bell; Source Information: Fall2001, Vol. 50 Issue 2, p207; Subject Term: METHODOLOGY; Subject Term: ELECTRONIC reference services (Libraries); Subject Term: SURVEYS; Subject Term: QUESTIONNAIRES; Subject Term: INTERVIEWS; Number of Pages: 11p; Document Type: Article; Full Text Word Count: 4569

Links: NULL

Extra Data: NULL

URL: NULL

Retrieved Date:January 1, 1970

Editors: NULL

Book Title: NULL

Series Title: NULL

Publisher: Johns Hopkins University Press

Place Of Publication: NULL

Issn Isbn: 242594