Ref Type: Journal Article
Authors: Whitlatch,Jo Bell,
Title: Evaluating reference services in the electronic age
Publication Full: Library Trends
Year: 2001 Volume: 50 Issue: 2
Start Page: 207 Other Pages: 217
Descriptors: METHODOLOGY, ELECTRONIC reference services (Libraries), SURVEYS, QUESTIONNAIRES, INTERVIEWS,
Abstract:
Discusses various research methods for evaluating electronic reference services. Surveys and questionnaires; Information on observational methods; Individual and focus group interviews; Use of case studies.; Discusses various research methods for evaluating electronic reference services. Surveys and questionnaires; Information on observational methods; Individual and focus group interviews; Use of case studies.
Notes:
M3: Article; Whitlatch, Jo Bell; Source Information: Fall2001, Vol. 50 Issue 2, p207; Subject Term: METHODOLOGY; Subject Term: ELECTRONIC reference services (Libraries); Subject Term: SURVEYS; Subject Term: QUESTIONNAIRES; Subject Term: INTERVIEWS; Number of Pages: 11p; Document Type: Article; Full Text Word Count: 4569
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Johns Hopkins University Press
Place Of Publication: NULL
Issn Isbn: 242594