Ref Type: Journal Article
Authors: Williamson,Janet,
Title: The reality of virtual reference: A view from the edge
Publication Full: Feliciter
Year: 2002 Volume: 48 Issue: 3
Start Page: 110 Other Pages: 111
Descriptors: REFERENCE services (Libraries), VIRTUAL reality,
Abstract:
Describes the process of virtual reference from the point of view of a library staff member, highlighting the skills that are found helpful and the professional benefits that can be gained from them. Scheduling; Coverage of the training; Software and other technology used during the training; Similarities between virtual reference and traditional reference; Multitasking abilities; Absence of social cues or facial expression; Protocols to be observed with the chat environment.; Describes the process of virtual reference from the point of view of a library staff member, highlighting the skills that are found helpful and the professional benefits that can be gained from them. Scheduling; Coverage of the training; Software and other technology used during the training; Similarities between virtual reference and traditional reference; Multitasking abilities; Absence of social cues or facial expression; Protocols to be observed with the chat environment.
Notes:
M3: Article; Williamson, Janet; Source Information: 2002, Vol. 48 Issue 3, p110; Subject Term: REFERENCE services (Libraries); Subject Term: VIRTUAL reality; NAICS/Industry Codes: 519120 Libraries and Archives; Number of Pages: 2p; Document Type: Article
Links: NULL
Extra Data: NULL
URL: NULL
Retrieved Date:January 1, 1970
Editors: NULL
Book Title: NULL
Series Title: NULL
Publisher: Canadian Library Association
Place Of Publication: NULL
Issn Isbn: 149802