Full Record


Ref Type: Journal Article

Authors: Woodard,Beth S., Arp,Lori,

Title: One-on-one instruction

Publication Full: Reference & User Services Quarterly

Year: 2005 Volume: 44 Issue: 3

Start Page: 203 Other Pages: 209

Descriptors: REFERENCE services (Libraries), COMPUTER-assisted instruction, INFORMATION resources, INTERNET in education, LIBRARIES,

Abstract:

This article examines the library literature for expressions of instruction in reference, and how what is known about reference as a discipline might be applied to the new mode of interaction through online chat reference transactions. Finding literature that explicitly describes instruction at the reference desk can be challenging. Some of the problems in finding articles regarding teaching at the reference desk result because there are so many articles that talk about the relationship of instructional services and reference services. As the use of computers in libraries increased, the literature emphasized the importance of teaching users how to use that technology, and stressed the importance of going to the terminal where the student needed assistance. The need to teach the process of finding materials seems to occur regularly in the literature. Teaching in the chat reference environment is becoming more frequently discussed in the literature. Topics in this area include an increasing interest in transferring teaching skills; identification of methods to help users solve information problems, such as learning to ask better questions; how librarians should guide users to information resources; development of instructional materials such as Web pages, attachments, and scripts; and helping students transfer what they already know to new situations.; This article examines the library literature for expressions of instruction in reference, and how what is known about reference as a discipline might be applied to the new mode of interaction through online chat reference transactions. Finding literature that explicitly describes instruction at the reference desk can be challenging. Some of the problems in finding articles regarding teaching at the reference desk result because there are so many articles that talk about the relationship of instructional services and reference services. As the use of computers in libraries increased, the literature emphasized the importance of teaching users how to use that technology, and stressed the importance of going to the terminal where the student needed assistance. The need to teach the process of finding materials seems to occur regularly in the literature. Teaching in the chat reference environment is becoming more frequently discussed in the literature. Topics in this area include an increasing interest in transferring teaching skills; identification of methods to help users solve information problems, such as learning to ask better questions; how librarians should guide users to information resources; development of instructional materials such as Web pages, attachments, and scripts; and helping students transfer what they already know to new situations.

Notes:

id: 199; M3: Article; Woodard, Beth S. 1 Email Address: bswoodar@uiuc.edu Arp, Lori 2 Email Address: l-arp@northwestern.edu; Affiliations: 1: Central Information Services Librarian, University of Illinois, Urbana-Champaign, 300 Library, 1408 West Gregory Drive, Urbana, IL 61801 2: Assistant to the University Librarian, Northwestern University Library, 1970 Campus Drive, Evanston, IL 60208; Source Information: Spring2005, Vol. 44 Issue 3, p203; Subject Term: REFERENCE services (Libraries); Subject Term: COMPUTER-assisted instruction; Subject Term: INFORMATION resources; Subject Term: INTERNET in education; Subject Term: LIBRARIES; NAICS/Industry Codes: 519120 Libraries and Archives; Number of Pages: 7p; Document Type: Article

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Retrieved Date:January 1, 1970

Editors: NULL

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Publisher: American Library Association

Place Of Publication: NULL

Issn Isbn: 10949054