Ref Type: Book, Section
Authors: Hodges, Alex,
Title: Closing a consortium, moving to IM, trying VOIP [Interview with L. Singer]
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Year: 2009 Volume: Issue:
Start Page: 92 Other Pages:
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Editors: Kern, M. Kathleen,
Book Title: Virtual Reference best practices: Tailoring services to your library
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Publisher: American Library Association
Place Of Publication: Chicago, IL
Issn Isbn: