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Ref Type: Journal Article

Authors: Ward, David, Liriano, Maira I., Gard, Betty A., Johnson, Rebecca L., Vyhnanek, Louis A., Beck, Susan J., Bivens-Tatum, Ronald W., Horowitz, Lisa, Davis, Valrie I., Fisher, Jane E., Herzog, Susan G., Wood, Julienne L.,

Title: Guidelines for behavioral performance of reference and information service providers

Publication Full: Reference & User Services Quarterly

Year: 2004 Volume: 44 Issue: 1

Start Page: 14 Other Pages: 17

Descriptors: NULL

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Retrieved Date:January 1, 1970

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