Ref Type: Journal Article
Authors: Meserve, H. C., Belanger, S. E.##Bowlby, J., Rosenblum, L.,
Title: Developing a model for reference research statistics: Applying the ‘warner model’ of reference question classification to streamline research services
Publication Full: Reference & Users Services Quarterly
Year: 2009 Volume: Issue: 3
Start Page: 247 Other Pages:
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