Ref Type: Journal, Electronic
Authors: Côté, Maryvon, Kochkina, Svetlana, Mawhinney, Tara
Title: Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library
Publication Full: Reference and User Services Association (RUSA)
Year: 2016 Volume: 56 Issue: 1
Start Page: 36 Other Pages: 46
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